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Episode 9September 3, 202636 min

73% Faster With the Same Team

Steve Schroeder on the Invisible Factory Inside Your Business

Steve Schroeder finds the delays nobody can see. He calls it the invisible factory, and the first time he put one on a wall, a telecom cut lead time on new features by 73%.

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Steve Schroeder has spent almost twenty years finding the delays nobody can see.

He calls it the invisible factory. In a plant you can walk the line and watch the widgets pile up at the slow station. In a digital company the same pile ups exist, they are just invisible, sitting in approval queues and handoffs nobody has ever drawn on a wall. His first value stream mapping event ran inside a large telecom during a stalled Agile transformation. They mapped the billing department onto three walls of stickies and cut lead time on new features by 73%. The executive who walked the walls at the end had no idea any of it was happening inside his own company.

In this episode

  • Why a company doing all the right frameworks can still be stuck, and what the framework cannot reach
  • The invisible factory, and why digital work hides its own bottlenecks
  • Three walls of stickies, a stunned executive, and a 73% cut in lead time
  • What changes when AI joins value stream mapping, including rerunning twelve year old data and finding half a dozen more improvements
  • Why a company full of individual AI agents can still be slow end to end
  • The two roles that decide whether any of it survives: the value stream sponsor and the value stream manager
  • What separates the companies that compound from the ones whose map goes in a drawer
  • Utilization is the wrong scoreboard, and Messi walks most of the game

Timestamps

  1. 00:00A show for founders who are done being the bottleneck
  2. 01:07What a framework cannot fix in a stuck company
  3. 02:28A three year Agile transformation that was not working
  4. 04:59Three walls of stickies and a 73% cut in lead time
  5. 07:12What AI adds to value stream mapping
  6. 10:09Why a company full of agents can still be slow
  7. 12:24Flow Killers and Flow Intelligence, who each book is for
  8. 17:57The moment a client's business actually changes
  9. 20:58What survives ninety days and what goes in a drawer
  10. 24:08The sponsor and the value stream manager
  11. 29:32Your developers are 99% utilized and it means nothing
  12. 31:00Who he helps, and the industry he refuses to touch
  13. 35:51Where to find Steve

About Steve

Steve Schroeder is the founder of EliteFlow Consulting and Solara Analytics. He pioneered digital value stream mapping, bringing a discipline built for factory floors into software organizations where the work is invisible. He wrote Flow Killers, which catalogs the fifty most common things that quietly slow a technology organization, and Flow Intelligence, on marrying value stream mapping to AI.

EliteFlow Consulting eliteflowconsulting.com

Solara Analytics solaraanalytics.ai

If your own business has a handoff you could not draw on a wall if someone asked, that is the conversation.

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